Applications for payment arrangements (Rates)
Applications for arrangements based on financial hardship, once approved, will accrue 0% interest during the period of the payment arrangement. Financial hardship occurs where a person is unable to pay rates without affecting their ability to meet their basic living needs, or the basis living needs of their dependants. It is a reasonable community expectation, that those with capacity to pay their rates, do so.
If you are suffering financial hardship, please complete the form and statutory declaration below.
An application cannot be assessed unless:
- The form is completed in full
- Sufficient detail and supporting documents are provided to enable a fair assessment
- A statutory declaration is provided stating that the application is true and correct
If a ratepayer does not meet the criteria set out in the financial hardship policy, an application for a payment arrangement can be made. An approved payment arrangement will, as a general rule, require the rates to be paid in full by 30 June and will be subject to an interest rate of 5.5% per annum over the period of the payment arrangement. There is also a $54.00 payment plan fee. To apply for a payment arrangement, please complete the Application for Payment Arrangement form below. A statutory declaration is not required.
If you are experiencing difficulties in paying by the due date or require further assistance or guidance, please contact the Town.
Approved payment arrangements are facilitated in accordance with section 6.49 of the Local Government Act 1995.
For Financial Hardship applications related to other payments that are not rates, please click here