If you believe you have unjustly received a parking infringement notice, you do have the right of appeal. All appeals must be submitted online via the appeal form.
In some circumstances, you may be required to complete a Statutory Declaration.
Prior to lodging an appeal we recommend you view pictures of your vehicle at the time of the infringement here.
An infringement will only be withdrawn in rare circumstances.
Please be aware that the following scenarios are not grounds for appeal:
- You are unfamiliar or new to the area.
- You did not see the sign. The driver must look for and comply with all parking signs.
- You did not understand the parking sign or the sign was confusing. The Town’s signs comply with the standards set by the relevant Australian Standard.
- You did not know that parking restrictions applied.
- You couldn’t find a parking bay so you left your vehicle in a place you thought would have been alright.
- You did not know the parking rules. These rules fall under the Road Traffic Code and form part of the requirements for obtaining a driver's license.
- You thought you were allowed to park there. Only authorised vehicles can park in loading zones, taxi stands, disabled parking bays or bus zones.
- The ticket or permit had fallen out of sight or flipped upside down. You must ensure that any parking ticket or permit is displayed correctly prior to leaving the vehicle.
- You had to use the toilet.
- You were only there for a few minutes or you lost track of the time.
- You were helping someone and thought it was ok to disregard the parking rules. Drivers need to ensure their vehicle is legally parked, regardless of the reason.
- Your doctor's appointment / hairdresser / job interview / exam / lecture, etc went over time. You must ensure you have parked in a place that provides enough time for your requirements.
- You did not see the time restrictions on the sign or did not read all information on the sign.
- You were visiting someone in hospital.
- You ran out of fuel.
- You were feeling unwell.
- You can't afford to pay the infringement.
All appeals are lodged and processed through an appeal system. A letter of response advising the outcome of the appeal will be sent to you within 10 working days.
A mechanical breakdown is a valid ground of appeal, however the appeal must be supported in writing by an independent motoring organisation or mechanical repair business.
To complete an appeal form, please complete the below form.
