If you believe you have unjustly received a parking infringement notice, you have the right to appeal.
Please note that appeals will only be considered if the form is fully completed and submitted within 28 days of receiving the infringement notice.
If you are the owner of the vehicle but were not the driver at the time of the infringement, you must submit a Nominate Another Driver form or complete a Statutory Declaration.
Prior to lodging an appeal we recommend you view pictures of your vehicle at the time of the infringement here.
An infringement will only be withdrawn in rare circumstances. Please carefully read the scenarios below, as they do not constitute valid grounds for an appeal:
- You are unfamiliar or new to the area.
- You did not see the sign. The driver must look for and comply with all parking signs.
- You did not understand the parking sign, or the sign was confusing. The Town’s signs comply with the standards set by the relevant Australian Standard.
- You did not know that parking restrictions applied.
- You couldn’t find a parking bay so you left your vehicle in a place you thought would have been alright.
- You did not know the parking rules. These rules fall under the Road Traffic Code and form part of the requirements for obtaining a driver's license.
- You thought you were allowed to park there. Only authorised vehicles can park in loading zones, taxi stands, disabled parking bays or bus zones.
- The ticket or permit had fallen out of sight or flipped upside down. You must ensure that any parking ticket or permit is displayed correctly prior to leaving the vehicle.
- You had to use the toilet.
- You were only there for a few minutes, or you lost track of the time.
- You were helping someone and thought it was ok to disregard the parking rules. Drivers need to ensure their vehicle is legally parked, regardless of the reason.
- Your doctor's appointment / hairdresser / job interview / exam / lecture, etc went over time. You must ensure you have parked in a place that provides enough time for your requirements.
- You did not see the time restrictions on the sign or did not read all information on the sign.
- You were visiting someone in hospital.
- You were feeling unwell.
- You can't afford to pay the infringement.
In the case of a mechanical breakdown, the appeal application must be supported by written documentation from an independent motoring organisation or mechanical repair business.
In the case of a medical emergency, such as a severe injury or illness requiring immediate treatment, the appeal application must be supported by an official letter from the hospital or treating medical practitioner confirming that you were involved in a medical emergency at the time the infringement was issued.
If you hold an ACROD permit but received an infringement for parking in an ACROD bay without displaying it, you must have your valid permit sighted by an authorised witness to be eligible for an appeal. Please use our statutory declaration form or visit the Town of Claremont Administration Building at 308 Stirling Highway, Claremont, where our Customer Relations team can verify your permit.
All appeals are lodged and processed through our appeal system. You will receive the outcome of your appeal via the email address you provide within 10 working days. However, this timeframe may be extended during holidays and busy event periods. Please ensure your email address is correct, as we are not responsible for undelivered emails.
To complete an appeal form, please click here.
